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Support Help Tools

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The following table lists our various support tools, we are here to help you!

We are often asked "why do you have so many support tools" ?  The answer is to be able to offer you a form of support that you can work with best.

 TOOL

    

 Location or Link

 

 Response Priority

  
Contact form     Click Contact Us menu, Quick Contact form    2 Quick  
Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it  2 Quick  
Support Ticket     Click Support menu, Click Create/Track Support Case    2 Quick  
             
Chat     Click Chat button top right of screen - When online    1  Live   
MSN     MSN Messenger our IM is This e-mail address is being protected from spambots. You need JavaScript enabled to view it - When online     1  Live   
             
FAQ     Log in, click FAQ menu - Search FAQ or Add a FAQ    3  w/in 1 day   
Forum     Log in, click Forum menu - Search Forum or Add a topic     3  w/in 1 day  
             
Fax     Click Contact Us menu, Fax# is listed     2 Quick   
Voice     Click Contact Us menu, Phone# is listed    2 Quick  
             

 
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